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Again in 2020, the Santa Fund, Salvation Army and L.I.P.I. will be supporting qualifying households by providing toys and/or a food hamper.

Due to the impact of the COVID-19 pandemic and in response to the continued public health measures enacted by the federal and provincial governments, the decision has been made to move our application process to an online process.

If you’re a family in need or know a family in need within the North Bay city limits, please be advised that applications for assistance can be completed online.


If applying in person please expect longer wait times.

You will be required to bring the following:

Rent Receipt

A Rent Receipt is a simple way to document and confirm payments made on your home or apartment

Utility Bills

The amount a household is expected to pay for electricity, water and/or gas each month

31 Days Bank Statement

Printed record of the balance in a bank account and the total amounts that have been paid and withdrawn during the month

Tax Assessment or Canada Child Benefit (CCB)

A copy of either of these documents is required to verify that children reside with you.

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The L.I.P.I. office will be open on the following days for Trusteeship ONLY:
JAN 7 | OPEN | 10 AM to 2 PM
JAN 21 | OPEN | 10 AM to 2 PM


Email  [email protected]
Fax – (705) 472-4454
Call – (705) 472-1337 – Voicemail Only
Contact Us

All emails, fax and voicemails will be monitored during regular business hours. Please leave us a detailed message with your name, number, email and we will return your call within 2 business days.